All Bear & Bunny orders are delivered nationwide through Fastway Couriers.
Shipping Costs: Delivery fees are calculated automatically at checkout based on your delivery location and parcel size.
Processing Time: As many of our products are handmade or personalised, we aim to prepare and dispatch all orders within 2–5 working days after payment confirmation.
Large Custom Orders: For bulk orders, wedding favours and larger personalised requests, please allow approximately 10-15 working days for preparation. Production times may vary depending on the quantity and customisation required. We recommend ordering well in advance of your event and contacting us to confirm availability and timelines before placing your order.
Transit Time: Delivery generally takes 2–7 working days after dispatch, depending on your location.
Please note that processing and courier delivery times are separate. Larger or special custom orders may require additional preparation time, and we will contact you should this be necessary.
Payment Information
We aim to make your shopping experience as smooth and secure as possible. We accept a variety of payment methods, which are available at checkout. All transactions are secured using industry-standard encryption to help protect your personal and financial information.
Contact Us
If you have any questions regarding payment or delivery, please visit the Contact Us tab at the top of the page.
For information regarding returns and exchanges, please refer to our Return Policy at the bottom of the page.
